International Money Transfer - Frequently Asked Questions

To send money abroad with Western Union:

1- Go to your nearest Western Union service point. Visit “our representatives” page to find the nearest BPN representative location.

2- Completely and accurately fill out the money transfer form with Western Union.

3- Submit the Western Union money transfer form you filled out, your valid identity card, the money you will send in TL, Euro or US Dollar currencies, and the Western Union commission fee to the officer who will make your Western Union transaction. You can choose the currency to be sent to the recipient with Western Union, and if you wish, the recipient can receive the money in a different currency than the currency you sent. (For more detailed information on which currencies you can transfer money abroad with Western Union, see: In Which Currencies Can I Transfer Money With Western Union?)

4- The officer who performed your Western Union transaction will complete the necessary processes for your transaction and will give you a receipt for you to sign. Sign the receipt and hand over a single copy to the officer. The other copy remains with you as a receipt for your transaction. On the receipt MTCN is written which is a kind of transaction number that is determined specifically for each transaction, which the other party will need to receive the money.

5- Your money transfer transaction abroad is completed successfully with Western Union. Share the MTCN information with the recipient you sent the money. Don't forget that you should never share MTCN with third parties for your security.

1- Visit your nearest BPN point to get Western Union service. (To find your nearest BPN representative point, visit our representatives)

2- Completely and accurately fill out Western Union money transfer form. The form will contain the necessary information such as the sender's name and surname, the country where the money via Western Union, the amount and currency sent, MTCN number and your contact information.

3- Give your Western Union money transfer form and your valid identity card to the person who will deal with your Western Union transaction.

4- The officer who assists you with your Western Union transaction, by checking the shipment, your identity and the information you have provided, performs the transaction of receiving money with Western Union and give the transaction receipt, one of which will remain with you, and you hand over the signed receipt to the officer.

5- The officer who performs your Western Union transaction will deliver the amount sent to you on your behalf. With Western Union, you can receive the amount received from abroad in one of the currencies of TL, Euro or American Dollar.

• You must be over the age of 18.
• You must present an ID of valid identity cards.
• You must make your transaction in one of the currencies served. (The valid units for Western Union transactions in Turkey are Turkish Lira, American Dollar and Euro.)

• You must be over the age of 18.
• You must present an ID of valid identity cards.
• You must make your transaction in one of the currencies served. (The valid units for Western Union transactions in Turkey are Turkish Lira, American Dollar and Euro.)
• You must have a MTCN to receive money sent to you via Western Union.

Different identity types can be accepted for citizens of the Republic of Turkey and citizens of other countries in order to make Western Union transactions. (You can also access valid identity card types in Western Union transactions as a table by clicking on the link.)

Types of identity that citizens of the Republic of Turkey can use to make Western Union transactions:

Passport, Identity Card, Driver's License with Photo (T.R.)

Identity types that can be used by citizens of other countries other than Turkish Republic to make Western Union transactions:

Passport, Residence Permit (Valid for transactions with Western Union up to 12000 TL or equivalent of this amount in US Dollars and Euros.)

The commission fees charged for international money transfers with Western Union may vary depending on the sending country, the amount to be sent and the delivery time. To learn about international money transfer fees with Western Union, you can check our Western Union price list or use our Western Union international money transfer fee calculation tool.

You do not pay commission when receiving money from abroad with Western Union, you only pay fees when sending money abroad with Western Union. In other words, the commission of the money sent to you by Western Union is paid by the sender.

International money transfer with Western Union is one of the most reliable ways to transfer money. Your transactions are tracked by a number, known as the MTCN code, generated by Western Union specifically for each transaction.

There are upper limits for sending money abroad with Western Union at one time. The limit is 7500 USD for US Dollar transfers, and the equivalent amount for TL and Euro transfers. You can check our Western Union fee schedule or use our Western Union international money transfer fee calculation tool to find out how much money you can transfer abroad with Western Union.

You can make your international money transfer transactions in Turkish Lira, American Dollar and Euro currencies with Western Union. When you send money abroad with Western Union, you can choose in which currency the other party will receive the money you send, within the rules of the country you are sending the money. Western Union provides services in international money transfers mostly in US Dollars, Euros and the currency of the country where the money is sent or received.

By using our Western Union International Money Transfer Fee Calculator tool, you can see which countries and currencies you can send money, and in which currencies the recipient can receive money, and calculate fees based on amounts.

With Western Union, you can receive the money you receive from abroad in Turkish Lira, American Dollar or Euro from BPN representative points in Turkey.

You can make international money transfers with Western Union from BPN points in Turkey. In addition, Western Union has agreements with some banks and some postal points in Turkey.

With Western Union's money transfer network of more than 500.000 points in more than 200 countries and regions around the world, you can safely transfer money to all over the world in minutes. With more than 170 years of experience, Western Union is a fast, easy and reliable way of international money transfer and is the pioneer of money transfer.

• You can also transfer money from BPN representative points on weekends and public holidays such as religious holidays.
• You can perform your transactions at BPN representative points during business hours; or until late hours or in the early hours outside of business hours. After leaving your job, you can make international transfer money with Western Union at BPN representative points.
• Thanks to BPN's extensive service network, you can make international money transfers with Western Union, even from a BPN representative point near a shop or store.
• When transferring money from BPN representative points with Western Union, you do not need to get an order number or wait in long queues.

There are Western Union service points open on weekends and public holidays such as religious holidays. You can make fast, easy and reliable money transfers with Western Union from BPN representative points that are open on weekends and public holidays, just like on business days.

When transferring money from BPN representative points in cooperation with Western Union, you do not have to depend on business hours and weekdays. You can transfer money 7 days a week with Western Union. You can access the business hours of our BPN representative points from the information window opened at Our Representatives by clicking on the representative.

Average processing time for BPN and Western Union outgoing money transactions is 4 minutes, and average processing time for incoming money transactions is 3 minutes.

Yes, with our current system, you must personally go to a Western Union service point and be present during the process. To find the closest BPN representative point to you, you can check Our Representatives.

You can get a full refund of the principal in your Western Union transaction, but the money transfer fee you paid is non-refundable.

Yes, you can get a full refund of the principal in your Western Union transaction, but unfortunately the money transfer fee you paid cannot be refunded.

You can track your Western Union transaction with your MTCN number created by Western Union specific to your transaction at www.westernunion.com.tr.

It is possible to send money to a bank account with Western Union. You can check whether the sending to a bank account is valid in the country and currency you want to send money to in the delivery type field via our fee calculation tool.

You can visit our website www.bpn.com.tr/en/protection-against-fraud for detailed information on protecting against fraud with Western Union.